How & Why to Utilize Call Forwarding

Nov 2, 2020 | Features

Today, missing a call can be a big set back. Depending on what your organization does, missing a call could mean missing a customer opportunity, missing a lead, missing an order, missing a patient call, or more. VoIP phone systems have many great abilities and...

CallHarbor VoIP FAQ: The Need to Knows

Oct 28, 2020 | VoIP

Managing your business phone system does not have to be hard or confusing. We’ve created this VoIP FAQ about some common questions and concerns we have customers ask us. CallHarbor wants to make sure you are knowledgeable and all of your questions are answered!...

4 Tips for Optimizing Call Queues

Oct 23, 2020 | Features, Tips & Tricks

Call queues provide a method of routing callers to people in your organization who can help with with a particular issue or question. Call queues, if set up and utilized correctly, can help a calling customer easily and quickly get to where they need to be. If...

What is a Conference Bridge & Why Should I Use One?

Oct 22, 2020 | Features

Communication is such an important and vital part of business. It’s a driving force, a problem solver, and a necessity of keeping customers and employees happy. According to Bluesource, productivity improves up to 25% in organizations with connected...

5 Benefits of Using Voicemail to Email

Oct 16, 2020 | Features

Business professionals in today’s workplace are using more forms of communication than ever before. Although it’s great to have so many options when reaching out to a customer/client/business, it can also get overwhelming to juggle all of them. You can...