What is E911 & Why Is It So Important?

We always hope our employees won’t have to call 911, but if they do, is your phone system prepared to help? The numbers 9-1-1 are vital to emergency calling in the United States, and Enhanced 911 improves the process further. Enhanced 911, or E911, takes...

10 Ways to Avoid the Post-Lunch Energy Dip at Work

We’ve all been there… you sit back down after your lunch break, and all of a sudden you feel super sleepy and sluggish. Trust us, you’re not the only one experiencing it! Scientists have actually determined that this post-lunch energy dip is a real...

Why Your Organization Should Utilize Call Recording

Call Recording used to be an expensive service that required complicated hardware, but now it’s an easy to use service that with your CallHarbor plan, is included. Call recording is a robust and important feature for organizations at all levels. It’s not...

How & Why to Utilize Call Forwarding

Today, missing a call can be a big set back. Depending on what your organization does, missing a call could mean missing a customer opportunity, missing a lead, missing an order, missing a patient call, or more. VoIP phone systems have many great abilities and...