Jan 3, 2024 | CRM
The Benefits of UCaaS and CRM Integration Customer Relationship Management (CRM) is a set of technological tools and a business strategy designed to help companies manage their interactions with existing and potential customers. It plays a crucial role in...
Dec 15, 2021 | CRM, VoIP
The only thing more powerful than VoIP is the combination of VoIP and CRM integration. It is important for your business to be aware of VoIP’s integration with your CRM in order to build versatility and customize workflow. Customer Relationship Management (CRM)...