Customers across the globe have shifted as far as what support they want to receive. They want to communicate with businesses via phone, in apps, via text messaging, and on live chat. These type of digital channels have allowed customers to get better customer...
Working remote has many perks. Having a dispersed team, however, can be difficult. Managers play a huge role in making sure that everyone is connected and productive. A good, flexible manager can make all the difference when it comes to a successful remote team. In...
One thing that the pandemic showed is, is that it is completely possible for many people to work remotely. When in-person work became impossible, companies had to shift to sending people home to work. Handing out laptops, forwarding calls to cellphones, and hoping...
The number of remote workers has steadily increased over the last decade, but the recent pandemic has put the growth of the remote workforce into overdrive. While this transformation to virtual working has enabled many businesses to remain productive during very...
Work from home, WFH, remote work, telecommute, and work from anywhere are all very common phrases we’ve heard in the past year. With all of the above getting higher traction and more popularity, they’re being thrown around interchangeably. So what is the...
Time management is an important thing to master throughout life. It’s useful to everyone, no matter their age, job, or skill level. Time management, though, is especially necessary for remote employees that don’t have anyone physically watching over them....
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