*Turns out we’re telling the truth, I know pretty surprising right? Under 10 seconds to reach our 24/7/365 US based support agents on average, free on-site install, the latest desk phones in the industry, features included, and free upgrades at anytime, we could go on and on. It’s weird for our industry but we do it, and we do it well.
Trusted by these outstanding organizations
The phone system that you can count on
24/7/365 In House Support
Our in house support team is there to assist when you need it most. If that is at 2am, or 2pm we’re ready to answer your call. With an average of under 8 seconds on hold, with no transfers, or repair tickets, our customers can trust in us.
With three different geographic points of presence, you will have a low latency connection to your system. In the event a single location is down, or two, your phone system remains online and fully functional.
Renting hardware through us is an easy way to remove any worries around hardware failures, or upgrade costs down the line. Similar to how you wouldn’t use the same cell phone 10 years from now, we don’t want you to use the same desk phone either.
No Maintenance Fees
With on premise systems you need a maintenance contract for a company to maintain it, and provide on going support. We have no such contract, all support is included in your monthly user price. From on-site support, or phone, its all included.
Hassle free setup
A little old school
We’re only old school in one portion of our offering, and that is the setup and on going support. When you choose callharbor as your new business phone solution you can count on us to handle the setup from A to Z.
Dedicated onboarding specialist
From the moment you sign up with callharbor you will recieve a dedicated onboarding specialist who is going to handle creation of all of your call queues, auto attendants, business hours and more. They will work with you one on one until all items are fully setup.
Keep your numbers
After your new phone system is setup our team will work on porting your numbers from your existing provider. Your clients will be unaware that you switched phones (other than hearing the relief in your voice).
Integrates with your applications
CallHarbor integrates with most CRM applications in use by business. If you’re using Salesforce, HubSpot, SugarCRM, Zoho, Miximizer, or many others, we have you covered!
If you are an MSP or an IT service provider, or even provide support through a ticketing system within your own organization, CallHarbor integrates with most major ticketing systems. AutoTask, NetSuite, ConnectWise, ZenDesk and more!
Google & Microsoft Contacts
CallHarbor utilizes your existing Microsoft or Google contacts to allow you to know who is calling. No more searching Outlook when you receive a call or asking for the callers name.
Let’s talk security
When moving to the cloud there are always concerns when it comes to the security of your phone system. We utilize and offer both two factor authentication, single sign on, as well as many automated tools that protect you and your data.
In the event of an attack against callharbor we utilize Cloudflare Magic Transit, an industry leading DDoS mitigation solution, so rest assured we’re doing all we can to protect your data, and keep your phone system online.