Softphones 101: Connectivity Uncorded

Softphones 101: Connectivity Uncorded

A softphone is a type of software-based phone. That allows you to make phone calls over an internet connection without needing designated physical hardware. With a softphone, calls are placed using desktop software, mobile apps, or an internet browser–based...
New & Emerging Microsoft Teams Telephony Trends

New & Emerging Microsoft Teams Telephony Trends

Since more than half (54%) of organizations have now incorporated Microsoft Teams into their business communications (and that number is expected to increase to 75% by 2025), it’s important to keep an eye on the Microsoft Teams telephony trends. This is especially...
How Can Wi-Fi Calling Affect Your Phone Calls?

How Can Wi-Fi Calling Affect Your Phone Calls?

Wi-Fi calling is getting more and more popular, especially for people making frequent work calls relying on topnotch call quality. However, according to a recent study, 45% of Americans still don’t fully understand what Wi-Fi calling is. As workers continue to shift...