When switching over to a VoIP business phone solution, customers are always overjoyed with the newfound versatility and flexibility. We give our customers multiple options as far as their phone preferences. With desk phone options, web softphone capabilities, and an...
2020 brought us a lot of technological advances and new normals. Although technology is constantly changing and adapting, phone calls remain a top-tier level of communication. Many organizations are adding business communication solutions such as SMS and live...
Call Hunting can give your business a simple way to improve and enhance your customer experience. Instead of spending thousands of dollars training a ton of agents, or adding a complex communication channel that you are not comfortable with, you can simply make sure...
Analog phone systems are quickly becoming technology of the past. Many businesses are trading in their plain old telephone service for VoIP phone systems. With all of the features and functionality that VoIP systems offer, it’s easy to understand why businesses...
Your business website may be full of useful information, but sometimes, your customers just want to talk with a live person. A customer may want to ask a question before they make the decision to buy from your business. They might be visiting with an issue and want a...
Auto attendants and receptionists are extremely valuable for businesses of all sizes. They keep inbound calls organized, and make it easy for callers to get to where they need to be. Sometimes, though, if you are looking for a specific person and have to maneuver...
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