New & Emerging Microsoft Teams Telephony Trends

New & Emerging Microsoft Teams Telephony Trends

Oct 13, 2022 | Technology, Telephony

Since more than half (54%) of organizations have now incorporated Microsoft Teams into their business communications (and that number is expected to increase to 75% by 2025), it’s important to keep an eye on the Microsoft Teams telephony trends. This is especially...
How to Best Manage Inbound Calling

How to Best Manage Inbound Calling

Aug 3, 2021 | Features, Telephony

Does your company handle a lot of inbound calls coming in daily? If so, you need an effective and organized inbound calling strategy. Receptionists can only do so much when it comes to handling a large volume of calls. Your business needs a way to handle and...
Everything You Need to Know About Number Porting

Everything You Need to Know About Number Porting

Feb 9, 2021 | Telephony

When changing business phone service providers, you have two options. You can get a new phone number through your new provider, or you can port over the same number from your old provider to your new provider. Almost all businesses choose the latter, because you...