About Us
CallHarbor is more than just a telecommunications company. We’re a full unified communications provider for organizations nationwide. We’re also an awesome group of people who would love to have you join our family!
platform users
To Reach our support
Calls completed monthly
outages in past 60+ months
Our mission and some specifics
Our Mission
Our mission is to deliver a telecommunications platform to enhance businesses through modern technologies and value. Never compromising our commitment to outstanding customer service and continued enhancements to our technology.
Privately held since inception
We are a privately held organization. Launched in 2008. We do not need to answer to share holders or risk our clients experience for the gain of the organization.
Profitable
Profitable and growing. We are not relying on venture capital or seed money to grow our organization. We have been profitable for over 10 years.
Own and operate our own network
Not relying on large cloud solution providers is important. AWS, Google Cloud, and Azure operate the majority of the internet today. However with outages impacting each of these services at one point this can cause a big issue for organizations. We own our own hardware, operate our own network, and are not reliant on a single location or provider.
Our Focus
CallHarbor is to stay focused on one business function only, and that is to deliver small business UCaaS services. Working as a team to find the most effective way to advance technology, improve processes, enhance customer service, and grow our customer base.
Near zero turn-over
Our clients trust in us to deliver high quality business communication solutions. We deliver. That’s our promise. With that we have had a near zero turn-over of clients.
Above world class customer service
Our customer service is considered above world class. With a 6.98 score out (max of 7) on our Customer Experience Surveys. With world class being a score of 6. We deliver 24/7 US based support via phone, email, chat, and SMS.
Award winning
We have won multiple awards. Some of them being Best and Brightest companies to work for. TMC’s Internet Telephony Product of the Year Award, and many more. We continue to be noticed for our outstanding service and products.
Management team
Frank kadaf
Founder
travis waye
Operations Manager
bailey terrelL
Channel Sales & Marketing Director
James dunn
Channel Sales Manager
Alec Ulrich
Technical Operations Manager
Multiple points of presence
Redundancy is king. We always plan for the unexpected. With our multiple geo-redundant locations you can rest assured that we will keep your phones ringing, your data safe, and provide low latency no matter where you are located. All of our point of presence are in sync with each other ensuring that you are not reliant on one location.
Atlanta, GA
Detroit, MI
Phoenix, AZ
Primary Voice Services, Recording, Portal, QoS
Schedule a personalized demonstration & get a proposal
Our team of communication experts will walk you through our platform, demonstrate our award winning features, and even provide a trial account for you.
All of our demonstrations are of live systems, and we can also provide free trial accounts.
