Feb 1, 2023 | Business Success
The tech industry is one of the fastest growing and most innovative sectors in the world. Despite being the forefront for change and growth, the telecom and tech industry, as many others, have struggled in the past to become a more diverse and inclusive workplace....
Jan 24, 2023 | Business Success, VoIP
Voice over Internet Protocol (VoIP) is a popular choice for businesses old and new looking to modernize their communication systems. VoIP can offer advantages that the old landline companies cannot keep up with in the new age of remote work and advanced technology....
Nov 9, 2022 | Business Success, Cloud Communications
Communication In the modern world we live in comes in many different forms, such as email, text, and phone calls. When used effectively, communication is a pillar within your business. From your team’s communication to the communication with your customers and...
Oct 3, 2022 | Business Success, Customer Service
A customer service strategy is a thorough and comprehensive plan to handle any customer interaction that might come up. It lets you provide a consistent customer experience throughout the customer journey. A customer service strategy is different than a customer...
Jun 13, 2022 | Business Success, VoIP
If you’re a small business with a limited budget, it can be challenging to convince potential clients that you can satisfy their needs. The size of your company can affect potential business, so it makes sense to look big even when you aren’t. Voice over IP phone...
Jun 6, 2022 | Business Success, Remote Work
Since the coronavirus pandemic changed our lives nearly two years ago, working from home has become the new normal for millions of workers around the world, and will change the way companies do business for years to come. Even with the pandemic under control,...
