Dec 14, 2020 | Features, VoIP
Auto attendants and receptionists are extremely valuable for businesses of all sizes. They keep inbound calls organized, and make it easy for callers to get to where they need to be. Sometimes, though, if you are looking for a specific person and have to maneuver...
Dec 8, 2020 | Business Success
Toll-free numbers may seem a little old school. Especially in today’s world of telecommunications, most companies are getting affordable long-distance calling and unlimited nationwide minutes. So why would you want to be paying for a toll-free number when you...
Dec 4, 2020 | Business Success, Tips & Tricks
When a customer is calling into a company, they know what they’re calling for, and they want it to get done. Whether they are trying to reach accounting to ask about a bill, trying to reach sales to inquire about a new product, or trying to reach support to ask...
Dec 1, 2020 | Features, Phone Hardware
Your receptionist is the person that gives your customers and clients their first impression of the business. This ultimately makes them a very important asset to your business. A receptionist is more than just the voice on the other end of the line. They are an...
Nov 27, 2020 | Tips & Tricks
With an extreme rise in organizations and businesses around the world using video conferencing as a meeting solution this year, the importance of non-verbal communication is a good topic to touch on. Video calling isn’t the only time non-verbal communication is...
