Why Your UCaaS Network Matters

Similar to how a real estate agent’s mantra is “location, location, location,” cloud telephony has a mantra of “network, network, network.” The network determines the underlying success or failure of any application running across the WAN, including voice. When...

How to Present a Phone System Upgrade

Being on an old, unreliable, outdated phone system is awful. It’s even worse when you are not in the position to make the change yourself. Sometimes the ones who utilize the phones the most, are not the decision makers within the company. This in an issue...

4 Reasons to Move to the Cloud

A big topic over the past year has been the cloud. Though the cloud has been around for a while, its popularity has driven up in the past year due to the more pressing importance of workplace flexibility. If you are wondering whether you should move your business...

Industry Article: VoIP for Government Agencies

Government and state institutions have a lot of responsibility. Between maintaining social programs and enforcing new policies, or simply answering inquiries from citizens and the media, these institutions and agencies don’t have time to be worrying about their...

Desk Phones & Web Softphones: Pros and Cons

When switching over to a VoIP business phone solution, customers are always overjoyed with the newfound versatility and flexibility. We give our customers multiple options as far as their phone preferences. With desk phone options, web softphone capabilities, and an...