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A big topic over the past year has been the cloud. Though the cloud has been around for a while, its popularity has driven up in the past year due to the more pressing importance of workplace flexibility. If you are wondering whether you should move your business communication suite to the cloud, the answer is probably yes! There are good reasons to stay on-premise, and there are good reasons to move to the cloud. It really depends on your specific business requirements. In this blog post, we are going to look at four specific reasons to move to the cloud. Some of these reasons include the system robustness, uptime, automatic updates, company growth, and enhanced mobility.

System Robustness & Uptime of the Cloud

Moving your business phone system to the cloud will give you a more robust system. To complement robustness, the system also has stellar uptime. CallHarbor has had zero full service outages in the past 5 years. We only stop at 5 years because it is as far back as we’ve tracked! Many VoIP providers have very reliable uptime, with promises of up to 99.9999% uptime! There isn’t a single plain old telephone service that can say the same thing.

When it comes to an on-premise system, if there’s an issue, your entire system is down. Vendors and suppliers can run diagnostics and try remote fixing, but until you can get things resolved, your system is not operational. With issues such as power loss or weather emergencies, you have no way to receive any incoming calls to that on-premise system. You may miss out on important calls, meetings, and new sales. When you move to the cloud, you have multiple ways to continue to utilize your business phone system in the event of a power outage or emergency. Check out our in depth blog post on how to do just that: 6 Ways to Stay Connected to VoIP During a Power Outage.

Automatic Updates

By using a cloud system, you’ll get all of your new updates to the system automatically. You don’t have to worry about scheduling time for an update, or clicking a button like on your phone. All the updates will happen automatically and seamlessly. The best part is, you don’t even have to worry about downtime during updates, either! With CallHarbor, the updates include things like system fixes, functionality improvements, new features, and much more. Many cloud platforms update continuously, even for new functionality. This saves you a lot of headache, because you don’t have to worry about having an outdated system… ever again! You don’t have to add system management to your list of things to do, and you don’t have to make any scheduling changes. You just get to sit back, relax, and keep using your continually updated system.

The Cloud Scales With You

Switching to the cloud is great when it comes to company growth. It’s so easy and painless to scale your business phone system with your company. If you need to add users, phones, or faxing, onto your account, it’s as easy as letting us know. We can simply set up new users and new phones from the back end, and make sure you are deployed quickly and correctly! Cloud systems help with company growth in this way. When considering hiring a new worker, or even remote workers, you can relax knowing the easiest part will be adding them onto the phone system.

Enhanced Mobility

Mobility is essential these day, and will continue to be crucial if your company values a flexible working style. Cloud-based unified communication suites enable you to work remotely much easier. Being able to work where and when you are the most productive will boost your work ethic. It gives a flexible solution for people to choose what they want to work from. Employees that can work from anywhere prove to have higher productivity, according to Harvard Business School. The study found that the employees had a 4.4 percent higher work output and a higher quality of work when they went to a WFA style. The improvements added up to an additional $1.3 billion annual value to the US economy. In today’s society employees have so much more going on than just their career. Giving your employees enhanced flexibility and mobility through the cloud proves that you care about your employees and their home life.