50 VoIP Features & Benefits For Businesses

Analog phone systems are quickly becoming technology of the past. Many businesses are trading in their plain old telephone service for VoIP phone systems. With all of the features and functionality that VoIP systems offer, it’s easy to understand why businesses...

What Is Click-to-Call?

Your business website may be full of useful information, but sometimes, your customers just want to talk with a live person. A customer may want to ask a question before they make the decision to buy from your business. They might be visiting with an issue and want a...

Features & Hardware for a Receptionist

Your receptionist is the person that gives your customers and clients their first impression of the business. This ultimately makes them a very important asset to your business. A receptionist is more than just the voice on the other end of the line. They are an...

What is E911 & Why Is It So Important?

We always hope our employees won’t have to call 911, but if they do, is your phone system prepared to help? The numbers 9-1-1 are vital to emergency calling in the United States, and Enhanced 911 improves the process further. Enhanced 911, or E911, takes...

Why Your Organization Should Utilize Call Recording

Call Recording used to be an expensive service that required complicated hardware, but now it’s an easy to use service that with your CallHarbor plan, is included. Call recording is a robust and important feature for organizations at all levels. It’s not...