Nov 9, 2022 | Business Success, Cloud Communications
Communication In the modern world we live in comes in many different forms, such as email, text, and phone calls. When used effectively, communication is a pillar within your business. From your team’s communication to the communication with your customers and...
Oct 3, 2022 | Business Success, Customer Service
A customer service strategy is a thorough and comprehensive plan to handle any customer interaction that might come up. It lets you provide a consistent customer experience throughout the customer journey. A customer service strategy is different than a customer...
Jun 13, 2022 | Business Success, VoIP
If you’re a small business with a limited budget, it can be challenging to convince potential clients that you can satisfy their needs. The size of your company can affect potential business, so it makes sense to look big even when you aren’t. Voice over IP phone...
Jun 6, 2022 | Business Success, Remote Work
Since the coronavirus pandemic changed our lives nearly two years ago, working from home has become the new normal for millions of workers around the world, and will change the way companies do business for years to come. Even with the pandemic under control,...
May 24, 2022 | Business Success, Technology
Toll free numbers (most commonly 800, 888, 877, 866, 855, and 844 numbers) convey an image and convenience beyond what a regular business phone number can provide. According to the FCC, “Toll free numbers are telephone numbers with distinct three-digit codes that...
May 6, 2022 | Business Success
How employees feel at work can directly affect the success of a company. Many employers underestimate the correlation between employee happiness and performance. Companies that encourage positive company culture, such as Google, attract the top talents. Engaged...
