Nov 17, 2020 | Features, VoIP
We always hope our employees won’t have to call 911, but if they do, is your phone system prepared to help? The numbers 9-1-1 are vital to emergency calling in the United States, and Enhanced 911 improves the process further. Enhanced 911, or E911, takes...
Jul 10, 2020 | Features, VoIP
When thinking about the most important aspects of a cloud communication system, call routing might not be the first thing you think of. However, when inbound calls aren’t handled well or are handled incorrectly, it can become a much bigger problem. For a...
Jul 7, 2020 | Business Success, VoIP
The modern business world demands a global approach to communications. This is why many companies have made the smart switch to Voice over Internet Protocol, or VoIP. It allows them to connect with stakeholders, staff members, and customers worldwide. Not only...