The 411 on Call Routing

Jul 10, 2020 | Features, VoIP

When thinking about the most important aspects of a cloud communication system, call routing might not be the first thing you think of. However, when inbound calls aren’t handled well or are handled incorrectly, it can become a much bigger problem. For a...

Common VoIP Concerns – Debunked

Jul 7, 2020 | Business Success, VoIP

The modern business world demands a global approach to communications. This is why many companies have made the smart switch to Voice over Internet Protocol, or VoIP. It allows them to connect with stakeholders, staff members, and customers worldwide. Not only...

How Does VoIP Work?

Jun 30, 2020 | VoIP

Voice over Internet Protocol, or VoIP, is quite literally our specialty at CallHarbor. Simply put, VoIP refers to making phone calls over the internet instead of a regular landline or a mobile network. It converts your voice to a digital signal, compresses it, and...

Phasing out Plain Old Telephone Service (POTS)

Jun 23, 2020 | News, VoIP

Out with the old and in with the new. Humans are consuming and generating more data than ever before, which is requiring businesses to make better data decisions. The analog era is coming to an end. Businesses and homes alike are looking for cheaper, more reliable,...