Voice over Internet Protocol, or VoIP, is quite literally our specialty at CallHarbor. Simply put, VoIP refers to making phone calls over the internet instead of a regular landline or a mobile network. It converts your voice to a digital signal, compresses it, and send it over the internet. On the receiving end, this digital data is uncompressed into the sound that you hear through your handset/speaker/headphones.
VoIP has been an increasingly popular phone service to opt for, because it allows you to make calls without a specific telephone service, saving you and your company money on many different types of charges.
Just a few types of charges you won’t encounter using VoIP: No up-front expensive hardware costs, no glitchy maintenance costs, no interstate or long distance calling fees, cheaper international communication, no crazy upgrade fees.
If you have convenient access to internet, you don’t need to run any extra copper wires, meaning employees can easily work from home or telecommute to the office. It’s also much easier to add new features that become essential to your business needs. We pride ourselves in adjusting as your business evolves. On top of this, CallHarbor offers the most flexibility and features for the lowest price.
From the business perspective, VoIP is truly an ideal solution to provide employees reliable phone service, provide you with extensive analytics, and save you money.
Here are some of the great, reliable features that we offer with your CallHarbor plan:
– Full Call Center Functionality
– Call Recording
– Unlimited Minutes
– Online Web Portal
– Direct Inward Dialing
– Advanced Call History
– Attendant Console
– Web Softphone
– 24/7 American Based Support
– Free On-Site Installation
– Free On-Site Training
– Mobile Apps for iOS and Android
– Professional Implementation
– Instant Messaging
What Do I Need to Use VoIP?
All you need to be able to use VoIP is a high-speed internet connection, which includes a router and modem, which most households and businesses already have.
To call someone using VoIP, you need a SIP-compatible desk phone or a VoIP calling app, which means it is assigned an IP address so that calls can be made from your network. Unlike landline phones, they are capable of high-definition (HD) phone calls. CallHarbor offers the best and most innovative phone systems from Yealink and Polycom, which you can check out here. Along with this, we offer our web softphone, which you can conveniently use from any phone or computer with internet access.
Since VoIP runs over the internet, all of your data is securely stored in the cloud. All of your options and services can be managed through our user portal, accessible from any phone or computer with internet. Our user portal allows you to adjust contacts, access your web softphone, look through voicemail and chat messages, adjust answering rules and time frames, check out call history, and much more.
Making the switch to VoIP, especially with CallHarbor, is easy and seamless. Check out the CallHarbor website for more information on our plans and prices, to chat with a live team member, or to schedule a demonstration of our awesome services.