CallHarbor Blog
How to Present a Phone System Upgrade
Being on an old, unreliable, outdated phone system is awful. It's even worse when you are not in the position to make the change yourself. Sometimes the ones who utilize the phones the most, are not the decision makers within the company. This in an issue because they...
4 Reasons to Move to the Cloud
A big topic over the past year has been the cloud. Though the cloud has been around for a while, its popularity has driven up in the past year due to the more pressing importance of workplace flexibility. If you are wondering whether you should move your business...
Industry Article: VoIP for Government Agencies
Government and state institutions have a lot of responsibility. Between maintaining social programs and enforcing new policies, or simply answering inquiries from citizens and the media, these institutions and agencies don't have time to be worrying about their...
Desk Phones & Web Softphones: Pros and Cons
When switching over to a VoIP business phone solution, customers are always overjoyed with the newfound versatility and flexibility. We give our customers multiple options as far as their phone preferences. With desk phone options, web softphone capabilities, and an...
Everything You Need to Know About Number Porting
When changing business phone service providers, you have two options. You can get a new phone number through your new provider, or you can port over the same number from your old provider to your new provider. Almost all businesses choose the latter, because you don't...
The Guide to Anywhere Working: 4 Critical Elements
The workforce transformed in 2020. It brought up many challenges, but also many potential benefits for the employees and employers willing to adapt. Will Richards, Senior Territory Channel Manager at GoTo LogMeIn gave a great virtual presentation at the UC Summit...
6 Ways to Stay Connected to VoIP During a Power Outage
One of the biggest concerns potential customer have about switching to an internet-based phone system is: "What will my business do if our internet goes down?" Though this is a very real concern, as your VoIP provider, we would never leave you in the dust. We know you...
8 Call Tracking Analytics You Should Track in 2021
2020 brought us a lot of technological advances and new normals. Although technology is constantly changing and adapting, phone calls remain a top-tier level of communication. Many organizations are adding business communication solutions such as SMS and live...
Industry Article: VoIP for Nonprofit Organizations
Nonprofit organizations need a strong communication platform to continually pursue their mission or social cause. A reliable phone system is one of the base technologies to ensure a successful operation. By utilizing a VoIP system, nonprofits can raise awareness and...
A Guide to Call Hunting
Call Hunting can give your business a simple way to improve and enhance your customer experience. Instead of spending thousands of dollars training a ton of agents, or adding a complex communication channel that you are not comfortable with, you can simply make sure...
Industry Article: VoIP for Food Industry
Restaurants and other businesses in the food industry that are looking to increase their bottom line and establish their reputation in the market need to implement a cutting-edge communication system like VoIP. It delivers the ultimate dining and customer service...
50 VoIP Features & Benefits For Businesses
Analog phone systems are quickly becoming technology of the past. Many businesses are trading in their plain old telephone service for VoIP phone systems. With all of the features and functionality that VoIP systems offer, it's easy to understand why businesses are...
Industry Article: VoIP for Law Firms
In the high-stakes world of a law firm, communication is everything. Whether it's speaking with clients, collaborating with colleagues, or participating in court calls and remote depositions, the legal industry relies heavily on crystal-clear, secure, and responsive...
What Is Click-to-Call?
Your business website may be full of useful information, but sometimes, your customers just want to talk with a live person. A customer may want to ask a question before they make the decision to buy from your business. They might be visiting with an issue and want a...
Work From Anywhere vs. Work From Home
Work from home, WFH, remote work, telecommute, and work from anywhere are all very common phrases we've heard in the past year. With all of the above getting higher traction and more popularity, they're being thrown around interchangeably. So what is the difference...
Industry Article: VoIP for School & Education
When it comes to schools & educational facilities, CallHarbor's cloud communications ace the test. Technology is always changing, especially in today's business world. Expectations from parents, and school boards are higher than ever. Having a reliable &...
What’s Next for UCaaS & VoIP?
2020 has been a crazy year for everyone. It's also been crazy for the UCaaS industry. With businesses and organizations switching over to UCaaS and VoIP at an all time high, the industry itself has seen a lot of growth. From the price reductions, to the convenience of...
Industry Article: VoIP for Real Estate
As a real estate agent, you are always on the go. If you aren't meeting with a client or customer, you're moving from house to house, to the office and back. The high volume of the real estate industry means that as a realtor, you need to be constantly reachable. No...