CallHarbor Blog
Industry Article: VoIP for Nonprofit Organizations
Nonprofit organizations need a strong communication platform to continually pursue their mission or social cause. A reliable phone system is one of the base technologies to ensure a successful operation. By utilizing a VoIP system, nonprofits can raise awareness and...
A Guide to Call Hunting
Call Hunting can give your business a simple way to improve and enhance your customer experience. Instead of spending thousands of dollars training a ton of agents, or adding a complex communication channel that you are not comfortable with, you can simply make sure...
Industry Article: VoIP for Food Industry
Restaurants and other businesses in the food industry that are looking to increase their bottom line and establish their reputation in the market need to implement a cutting-edge communication system like VoIP. It delivers the ultimate dining and customer service...
50 VoIP Features & Benefits For Businesses
Analog phone systems are quickly becoming technology of the past. Many businesses are trading in their plain old telephone service for VoIP phone systems. With all of the features and functionality that VoIP systems offer, it's easy to understand why businesses are...
Industry Article: VoIP for Law Firms
In the high-stakes world of a law firm, communication is everything. Whether it's speaking with clients, collaborating with colleagues, or participating in court calls and remote depositions, the legal industry relies heavily on crystal-clear, secure, and responsive...
What Is Click-to-Call?
Your business website may be full of useful information, but sometimes, your customers just want to talk with a live person. A customer may want to ask a question before they make the decision to buy from your business. They might be visiting with an issue and want a...
Work From Anywhere vs. Work From Home
Work from home, WFH, remote work, telecommute, and work from anywhere are all very common phrases we've heard in the past year. With all of the above getting higher traction and more popularity, they're being thrown around interchangeably. So what is the difference...
Industry Article: VoIP for School & Education
When it comes to schools & educational facilities, CallHarbor's cloud communications ace the test. Technology is always changing, especially in today's business world. Expectations from parents, and school boards are higher than ever. Having a reliable &...
What’s Next for UCaaS & VoIP?
2020 has been a crazy year for everyone. It's also been crazy for the UCaaS industry. With businesses and organizations switching over to UCaaS and VoIP at an all time high, the industry itself has seen a lot of growth. From the price reductions, to the convenience of...
Industry Article: VoIP for Real Estate
As a real estate agent, you are always on the go. If you aren't meeting with a client or customer, you're moving from house to house, to the office and back. The high volume of the real estate industry means that as a realtor, you need to be constantly reachable. No...
Why Your Business Should Utilize Direct Inward Dialing (DID)
Auto attendants and receptionists are extremely valuable for businesses of all sizes. They keep inbound calls organized, and make it easy for callers to get to where they need to be. Sometimes, though, if you are looking for a specific person and have to maneuver...
5 Benefits of a Toll-Free Number
Toll-free numbers may seem a little old school. Especially in today's world of telecommunications, most companies are getting affordable long-distance calling and unlimited nationwide minutes. So why would you want to be paying for a toll-free number when you already...
First Call Resolution & Getting It Right
When a customer is calling into a company, they know what they're calling for, and they want it to get done. Whether they are trying to reach accounting to ask about a bill, trying to reach sales to inquire about a new product, or trying to reach support to ask a...
Features & Hardware for a Receptionist
Your receptionist is the person that gives your customers and clients their first impression of the business. This ultimately makes them a very important asset to your business. A receptionist is more than just the voice on the other end of the line. They are an...
5 Ways to Improve Your Non-Verbal Communication
With an extreme rise in organizations and businesses around the world using video conferencing as a meeting solution this year, the importance of non-verbal communication is a good topic to touch on. Video calling isn't the only time non-verbal communication is...
8 Tips for Leading an Effective Conference Call
Business and organizations around the world have begun utilizing conference calls and video calls at a much higher rate in 2020 due to the influx of remote workers. They are an essential tool for communicating, especially when everyone cannot be in the same office...
What is E911 & Why Is It So Important?
We always hope our employees won't have to call 911, but if they do, is your phone system prepared to help? The numbers 9-1-1 are vital to emergency calling in the United States, and Enhanced 911 improves the process further. Enhanced 911, or E911, takes information...
10 Ways to Avoid the Post-Lunch Energy Dip at Work
We've all been there... you sit back down after your lunch break, and all of a sudden you feel super sleepy and sluggish. Trust us, you're not the only one experiencing it! Scientists have actually determined that this post-lunch energy dip is a real phenomenon that...