Jun 19, 2020 | Tips & Tricks
The best part about today’s phone systems is how easy and accessible they are from everywhere. The worst, is the annoying scam phone calls and phishing attempts that seem to come through almost every day. Cloud-based phone systems are innovative, easy to use,...
Jun 16, 2020 | Tips & Tricks
It has happened to all of us – you’re sitting there plugging away at your work, when all of a sudden, your productivity levels plummet. It’s part of being a human. We’ve compiled a quick and easy to read list of productivity tips from a few...
Jun 12, 2020 | Cloud Communications
UCaaS, or Unified Communications as a Service, is just one of the many “as a service” models to emerge in the marketplace in recent years, growing alongside cloud computing. Through the cloud, UCaaS simplifies the deployment and management of communication strategies....
Jun 9, 2020 | Tips & Tricks
Measuring and keeping track of your customer metrics is an important way to regularly check in on the efficiency of your support team. It’s a steady key performance indicator that is integral to your business’ success. In this post, we will go over 10...
