Oct 3, 2022 | Business Success, Customer Service
A customer service strategy is a thorough and comprehensive plan to handle any customer interaction that might come up. It lets you provide a consistent customer experience throughout the customer journey. A customer service strategy is different than a customer...
Aug 12, 2022 | Hybrid Work, Remote Work
Statistics on remote workers reveal that more than 4.7 million people work remotely at least half the time in the United States. This number has skyrocketed since the beginning of the pandemic. Not only is it safer for people to work from home as different Covid-19...
Aug 1, 2022 | Industry, UCaaS
Unified Communications as a Service (UCaaS) is quickly becoming an essential business model in the retail sector. It helps companies streamline internal communications along with external engagement to stay on top of important business aspects, such as staffing...
Jul 15, 2022 | Media & Press
TMC, a global, integrated media company helping clients build communities in print, in person and online, has awarded CallHarbor with the 2022 Unified Communications Product of the Year Award. CallHarbor’s Unified Communications as a Service (UCaaS) gives...
Jul 11, 2022 | Industry, Unified Communications
Believe it or not, the world of Unified Communications (UC) is growing at an incredible rate of 20.5% CAGR. For non-profit organizations, incorporating UC into their daily communication strategies is crucial in today’s ever-changing work environment....
