4 Remote Work Myths to Throw Away

For many people, the thought of remote work is accompanied by thoughts of sandy white beaches, sitting under a palm tree with your laptop and a cold drink. For almost 100% of remote workers, that’s not the reality. (Although we wish it was!) The truth about...

How to Utilize Listen, Whisper, Barge

The CallHarbor Listen, Whisper, Barge feature, also known as call monitoring or Barge-Monitor-Whisper, is an included feature that allows office managers, supervisors, and team leads to monitor the phone conversations of an employee via the CallHarbor user portal....

What Is Telecommuting & Why Does It Matter?

Telecommuting, also called telework, teleworking, working from home, mobile work, remote work, and flexible workplace, is a work arrangement in which employees do not commute or travel to a central place of work, such as an office building, warehouse, or store....

Quick Tips for Managing a Remote Team

Whether remote work is a temporary solution or a normal day for you, “office work” isn’t restricted to a traditional office space anymore. With organization expanding and being given more unified communication options, they are also progressively embracing...

4 Tips for Great Email Etiquette

Email is a great way to connect and check in with customers, potential clients, your team, and many others. It’s convenient, quick, reliable, mobile, and everyone has it. The only problem, however, is that unlike phone and video-based communication, email leaves...