The modern business world demands a global approach to communications. This is why many companies have made the smart switch to Voice over Internet Protocol, or VoIP. It allows them to connect with stakeholders, staff members, and customers worldwide. Not only does it allow more convenient communication, but it enables you to do it in a more cost-effective way. VoIP is an industry leading platform that saves time and money, but some companies are still hesitant to make the switch. According to research, there are several popular reasons why some people won’t turn to VoIP. CallHarbor is here to debunk all of those funky concerns.
Common Concern #1: Latency and hiccups can occur
When VoIP first rolled around, it is true that one of its most significant disadvantages was its weak call quality. Some people still picture the latency and hiccups that used to be more common. Nowadays, however, VoIP calls tend to be even more crisp and clear that traditional phone calls. Along with that, innovations such as noise-cancelling headphones and advanced audio compression enable VoIP phones to achieve superior sound quality.
Common Concern #2: Stable internet access is required
It’s true that a fast and stable internet connection is the foundation of a healthy VoIP system. With VoIP technology, voice data goes over the internet to telephone networks. This concern can’t be debunked, but it isn’t a major concern. If you think of the perks you get with VoIP, and your increase of mobility and productivity, paying for stable internet access is more than worth it. Besides, these days there is such an increase in good, stable internet access. You can also utilize our mobile app using data when on the go.
Common Concern #3: Consumption of cellular or internet data bandwidth
Although consuming cellular or internet data bandwidth is a disadvantage, the advantageous side of being available anywhere easily outweighs it! Increased reliability, visibility, and reach-ability is worth it. If you are on the go, many places provide free Wi-Fi, meaning no cellular or internet data used. Also, VoIP uses much less bandwidth than you’d think. In fact, talking on a VoIP call for an hour uses less bandwidth than surfing the net for an hour.
Common Concern #4: VoIP services from some providers are vulnerable to worms, viruses or hackers
With CallHarbor, you can rest assured that we will keep your phones ringing, and your data safe. CallHarbor values customer service, and with that comes our commitment to keeping you and your data safe from worms, viruses, and hackers. While some providers may not take extra steps to keep your info safe, you can rest assured that CallHarbor’s got your back.
Common Concern #5: Location not provided to 911 during emergency call if user is not in the office
This concern is the easiest for the CallHarbor team to debunk, because of our E911 feature. With E911, location can be provided to 911 from different locations, easily. You can utilize the E911 feature by logging into our user portal and manually entering the address of the location while associating it with a phone number. This is an extremely important feature to utilize for remote employees, and should be put at the top of the list for employers. Read more about what E911 is, and why it’s some important here.