The Progression of Cloud Contact Centers

According to Market Research Future (MRFR), the Cloud-based contact center market is projected to surpass $45.5 Billion by 2030 with a compound annual growth rate of 24.8%. Research also confirms that call center migration to the cloud is a top-of-mind goal for...

Women’s History Month: Women in Technology

During the month of March, we like to give a little extra attention to all of the amazing accomplishments of strong, determined women. Since 1987, the United States has formally recognized March as National Women’s History Month. Specifically, March 8th is recognized...

Tech Industry Trends Going Virtual in 2022

The Future of Tech Let’s admit it – most of us have spent way too much time online the last couple of years. Especially with many in-person activities being so limited due to the global pandemic. The balance between our real and virtual lives has surely been...

Black Innovators in Technology

In this blog post we will highlight some of the Black inventors, developers and pioneers who play an important role in technological developments over the years, but are too often overlooked. As President Gerald Ford said in 1976 when he officially recognized Black...

$65 Billion Internet Access Investment

Being fortunate enough to grow up with the internet access, it is oftentimes easy to forget not everybody has or had the same privilege. With the limitless amount of possibilities the internet has to offer, it is crucial to make sure as many people as possible are...

6 Ways to Stay Connected to VoIP During a Power Outage

One of the biggest concerns potential customer have about switching to an internet-based phone system is: “What will my business do if our internet goes down?” Though this is a very real concern, as your VoIP provider, we would never leave you in the dust....