Jul 9, 2024 | Tips & Tricks, UCaaS
Do you know anyone who likes waiting on hold? Neither do we. Waiting on hold for a live agent is a universally-frustrating experience. When you’re on hold, a single minute can feel like thirty. Call abandonment happens when a caller hangs up before they get connected...
Jun 26, 2024 | Tips & Tricks, VoIP
VoIP has been revolutionizing communication since the mid-90s. Even if your company hasn’t adapted this technology yet, you’re likely familiar with its foundational elements. At its core, VoIP is a sophisticated phone system that includes all the standard...
Jun 1, 2024 | DE&I, Technology
In celebration of Pride Month, we take the opportunity to honor the remarkable contributions of LGBTQ+ individuals who have profoundly influenced the technology industry. Pride Month is not just a time to celebrate diversity and inclusion. It’s also a moment to...
May 15, 2024 | Media & Press
Dearborn, MI, May 9, 2024- CallHarbor, a leading communication solutions provider, proudlyannounces its acquisition of RingGenius, the voice division of Propel Technologies. Thisstrategic move is part of CallHarbor’s ongoing commitment to strengthening its...
May 2, 2024 | Mobility, Softphone
CallHarbor is excited and ready to launch a brand new mobile app with high reviews, sure to satisfy all partner & customer needs. Our new mobile app CallHarborUC uses the latest audio and video codecs to offer a crystal-clear, stable experience. Need help...
