10 Answers to Your Questions About Tech

It’s no surprise that with technology changing almost every single day, a lot of people have a difficult time keeping up with tech. Technology has the superb ability to amaze and baffle us at the same time. Whether you’re the tech-savvy friend that’s always...
How SMS & Chat Improve Your Customer Service

How SMS & Chat Improve Your Customer Service

With smartphone usage so integrated into society, using SMS and texting to provide quality customer service is a no-brainer. It has become a great way to reach customers effectively. The customer experience that SMS provides is high quality, because communication is...

Women in Tech: Wise Words, Statistics, and More

The work, ideas, and influence that women bring to the world of tech can have a huge influence on companies, products, ideas, and coworkers. A research study by The National Center for Women & Information Technology showed that “gender diversity has specific...

Customer Service Goals for Small Businesses

As a small business ourselves, we know how important customer service is for you. Managing a small business means that you have to be more personal with your customer service. You are just selling to thousands of strangers online, you’re selling in person and...

Making the Easy Switch to VoIP

VoIP is what CallHarbor does best. We know everything unified communications. VoIP phone systems can truly improve your business processes by simplifying your business workflow and giving your employees mobility and flexibility. You no longer have to settle for the...