VoIP or (Voice over Internet Protocol)  is a technology that allows businesses and customers alike to make phone calls using the internet rather than traditional phone lines. One of the main benefits of using VoIP is that it is a secure option for businesses and their data. In this blog post, we will discuss some of the ways in which VoIP is a secure and great alternative platform to traditional landlines and how it can help businesses protect their sensitive information and keep their customers safe. 

One of the primary ways in which VoIP is secure is through the use of encryption. When a VoIP call is made, the audio is converted into digital data and then transmitted over the internet. This data is encrypted to ensure that it cannot be intercepted or accessed by unauthorized parties. This means that if someone were to try to hack into the call, they would not be able to understand the content of the conversation.

Another way in which VoIP is secure is through the use of secure servers. Many VoIP providers, CallHarbor included, use secure servers to store and transmit data, which helps to protect against cyber attacks. These servers are typically located in secure data centers and are managed by skilled professionals who are trained to protect against threats.

In addition to encryption and secure servers, VoIP also offers other security features that can help businesses protect their sensitive information. For example, CallHarbor includes features such as call forwarding, voicemail, and caller ID blocking, which can help to protect against unwanted calls and protect the privacy of employees. Some other steps that CallHarbor is taking to protect our customers and their information include our three privately operated geo-redundant servers, two factor authentication and providing reliable and trustworthy products our customers can count on. In addition we also utilize two proven methods of extra security that a lot of our competition isn’t.

Geo-Redundant Points of Presence

With CallHarbor’s three points of presence, our servers and networks stay up and running. Even in the event of an outage, you can be sure you system continues to function as normal, keeping you and your customers secure and connected. Our three points of presence are in Detroit, Atlanta, and Phoenix, and are fully active sites – not just failover sites. All of your information and features are still fully accessible, no matter which point of presence your phone system is being hosted out of. Since we’ve switched to the model of hosting from three pointes of presence, we haven’t had any full service outages, running on 8 years!

Two Factor Authentication

Using Two Factor Authentication to access your CallHarbor system will add peace of mind and provide stronger protection against unauthorized access to your system and your data. By having your users set up on Two Factor Authentication, we’re able to mitigate threats and add another layer of security.


This security method is known as Honeypotting. By setting up decoy systems or network elements, we can distract and lure attackers away from their main systems and gather intelligence about the tools and techniques being used by the attackers. This information can then be used to improve the security of the main systems and protect against future attacks. Honeypotting can also help monitor and track the activities of attackers, potentially enabling them to identify the source of an attack and take appropriate action to defend against it.

DDoS Protection

Another extra source of protection that CallHarbor is utilizing is DDoS Protection with Cloudflare. Using Cloudflare, we are provided with a range of third party measures to protect against DDoS Attacks. Some of the techniques that Cloudflare supply us include rate limiting, traffic filtering and others. In the event of an attack, Cloudflare also offers an industry leading DDoS mitigation solution so you can insure your system and data stay up and running and protected.

Overall, CallHarbor is and will continue to provide a secure solution for businesses looking to protect their sensitive information. With many different security features, CallHarbor makes sure your business keeps conversations and data private and secure. If you are considering using CallHarbor for your business, you can be sure you are choosing a reputable and reliable provider and ensure we can offer the security features that you need to keep your information safe into the future. 

Sources: Vipvoip, Cisco, Forbes