Industry Article: VoIP for Financial Services

Apr 5, 2022 | Industry, UCaaS, VoIP

Having the right phone system can help businesses maintain valuable customer relationships and ensure that employees are able to excel in their services in every way possible. Financial institutions such as banks, investment firms, credit unions, and stock brokerages...

The Value of Voice over Internet Protocol

Mar 25, 2022 | Cloud Communications, UCaaS, VoIP

The cloud has proven to be a particularly popular way of saving money, especially with the rising cost of doing business. Traditional telephony is a thing of the past, with advanced communication methods, like hosted VoIP taking over the industry. With an expected...

Important Benefits of UCaaS That YOU Should Know

Sep 29, 2021 | UCaaS

UCaaS gives your business much more flexibility in how it communicates. Growing numbers of companies are changing the way they communicate, especially those making the transition to a fully remote or hybrid workforce, by switching to unified communications as a...

8 UCaaS Terms to Know

Jul 20, 2021 | UCaaS

The UCaaS or communications world can get confusing with all of the acronyms and jargon. It may come easy to IT vets, but to the average employee, it seems like they need an entirely new dictionary. CallHarbor is all about making things easy for the customer. To help...

2021 Key Contact Center Trends

Jul 16, 2021 | UCaaS

2021 is an interesting year for a contact center. Companies are dealing with the events that have taken place over the past year and a half, and trying to decipher the difference between normal and “new normal.” More than that, they have to meet customer...