10 Useful VoIP Statistics for Small Business

Dec 29, 2021 | VoIP

The telecommunications industry has taken a 180 within the past couple of decades. An industry once dominated by landlines has seen a massive transition to VoIP for personal and business use. Landline use in businesses has been steadily decreasing since 2004 for a...

Advantages of Utilizing a Softphone

Dec 22, 2021 | Cloud Communications

Softphones have revolutionized the way businesses communicate. Despite its name, a softphone is not a phone. Rather, it is the software of a desk phone, plus so much more. A softphone allows you to make internet-based calls from your computer, phone or tablet. The...

Integrating VoIP With Your CRM

Dec 15, 2021 | CRM, VoIP

The only thing more powerful than VoIP is the combination of VoIP and CRM integration. It is important for your business to be aware of VoIP’s integration with your CRM in order to build versatility and customize workflow. Customer Relationship Management (CRM)...

VoIP for the Holidays

Dec 7, 2021 | VoIP

For many businesses the holiday season can be hectic. From employees taking time off, changing hours of operation, planning holiday events and more, it can feel overwhelming. Often overlooked, a common issue during the holiday season is communication. It can be a...

Why Your Business Should Use VoIP

Nov 30, 2021 | VoIP

What is VoIP? VoIP stands for Voice over Internet Protocol. VoIP refers to the technology used in communicating calls and videos via an internet connection. Simply, VoIP is internet-based phone service. Rather than transmitting voice conversations through traditional...