Advantages of Utilizing a Softphone

Softphones have revolutionized the way businesses communicate. Despite its name, a softphone is not a phone. Rather, it is the software of a desk phone, plus so much more. A softphone allows you to make internet-based calls from your computer, phone or tablet. The...

Integrating VoIP With Your CRM

The only thing more powerful than VoIP is the combination of VoIP and CRM integration. It is important for your business to be aware of VoIP’s integration with your CRM in order to build versatility and customize workflow. Customer Relationship Management (CRM)...

VoIP for the Holidays

For many businesses the holiday season can be hectic. From employees taking time off, changing hours of operation, planning holiday events and more, it can feel overwhelming. Often overlooked, a common issue during the holiday season is communication. It can be a...

Why Your Business Should Use VoIP

What is VoIP? VoIP stands for Voice over Internet Protocol. VoIP refers to the technology used in communicating calls and videos via an internet connection. Simply, VoIP is internet-based phone service. Rather than transmitting voice conversations through traditional...

$65 Billion Internet Access Investment

Being fortunate enough to grow up with the internet access, it is oftentimes easy to forget not everybody has or had the same privilege. With the limitless amount of possibilities the internet has to offer, it is crucial to make sure as many people as possible are...