For many businesses the holiday season can be hectic. From employees taking time off, changing hours of operation, planning holiday events and more, it can feel overwhelming. Often overlooked, a common issue during the holiday season is communication. It can be a challenge to communicate and coordinate effectively with others. This is especially true when working with other companies – whose hours, time off, etc. may not line up with your own. And, of course, your customers expect the same great level of service and communication as always! That’s why we’re going to be looking at how VoIP can be beneficial, especially during the hectic holidays.
Easy Holiday Communication
Your time worrying about missing important calls is over. With VoIP, you’re no longer glued to your desk phone. Have employees or partners that are working remotely? No problem. With VoIP they can easily communicate via computer, laptop and even from their smartphone. That’s the beauty of VoIP, all you need is an internet connection. Worried about using VoIP on an unsecured network? Don’t be. VoIP provides end-to-end security, so you’ll be protected wherever you are – even in your favorite coffee shop.
Since VoIP settings are configured through a simple web interface, it makes it easy to use your automated phone systems to communicate with your customers. Quickly and easily provide unique hold music, change your holiday business hours (or have CallHarbor do them for you), record new voicemail greetings and more.
Mobile App Magic
The CallHarbor Mobile App is available for Apple & Android, and can be used to do so much more than call. The CallHarbor Mobile app allows you to take your business extension with you. You can place calls, receive calls, adjust answering rules, check voicemail, and send chat + SMS. You can also view the status of your other staff members right from your mobile phone. Simply login with your existing CallHarbor portal login and you will instantly be setup with your extension and personalized settings.
Having the simple ability to receive and place calls utilizing your business phone number on your mobile phone is big enough of a perk in itself to convince you to utilize the CallHarbor Mobile App. Employees can truly go mobile for the holidays without having to be tied down to a cubicle. Making calls to colleagues, clients, and partners without having to share your personal information or cell phone number makes sure that you keep things professional.
Dedicated Support
The truly great thing about a CallHarbor VoIP solution is the top-class, never outsourced support that comes with it. We understand that your business needs to be operational at all hours and over the holidays and our support service underpins that. Christmas is busy enough without having to worry about something like a phone outage. When you choose a supplier like us, if you do experience any downtime, we can move quickly to resolve the problem and get you back up and running.
CallHarbor’s 24/7 US-based support can help you throughout the holiday season. Whether you need help setting up your mobile app, or adjusting your auto attendant for an out of office message, we’ve got your back. You can call us anytime, or shoot us over an email or live chat message during business hours.
Fast and Easy Scaling
Worried about the complications of adding more staff or opening additional locations during the holiday season? Worry no more. Since VoIP uses your standard internet connection, you don’t need to worry about running costly new phone lines out to new locations!
Desk phones can be rented at a low monthly rate for staff who need to take calls. If you don’t need all of the functionality and features of a desk phone, you can easily use a computer or mobile device instead. That’s the power of VoIP.
Low Cost Calling
Routing a call over a traditional network will have you paying more as distance increases. This generally makes long distance calls expensive which has led many businesses to close the phones for the holidays. Since VoIP uses an internet connection, the distance between calls doesn’t matter. Every call costs the same. Just make sure you have a quality internet connection, and you’ll be able to take advantage of VoIP.
Relax and Enjoy the Holidays
CallHarbor’s business telephone services give you more flexibility, so you can work when you’re away from your desk – even if you’re on the beach. When it’s time to wind down, we give you the tools you need to deal with calls so that every client feels like they matter. The great thing about CallHarbor’s VoIP is the low pricing and inclusive product package. There’s no need to worry about picking the features you need to succeed as CallHarbor’s one plan has the features you need to make your business succeed. From Call Center, to Reception, to Internal Meetings – we have you covered.
Visit https://callharbor.com/getstarted/ and schedule a free demo to learn more. Prepare for the holidays ahead!