8 Tips for Leading an Effective Conference Call

8 Tips for Leading an Effective Conference Call

Business and organizations around the world have begun utilizing conference calls and video calls at a much higher rate in 2020 due to the influx of remote workers. They are an essential tool for communicating, especially when everyone cannot be in the same office...
10 Ways to Avoid the Post-Lunch Energy Dip at Work

10 Ways to Avoid the Post-Lunch Energy Dip at Work

We’ve all been there… you sit back down after your lunch break, and all of a sudden you feel super sleepy and sluggish. Trust us, you’re not the only one experiencing it! Scientists have actually determined that this post-lunch energy dip is a real...
4 Tips for Optimizing Call Queues

4 Tips for Optimizing Call Queues

Call queues provide a method of routing callers to people in your organization who can help with with a particular issue or question. Call queues, if set up and utilized correctly, can help a calling customer easily and quickly get to where they need to be. If...
Quick Tips for Managing a Remote Team

Quick Tips for Managing a Remote Team

Whether remote work is a temporary solution or a normal day for you, “office work” isn’t restricted to a traditional office space anymore. With organization expanding and being given more unified communication options, they are also progressively embracing...
4 Tips for Great Email Etiquette

4 Tips for Great Email Etiquette

Email is a great way to connect and check in with customers, potential clients, your team, and many others. It’s convenient, quick, reliable, mobile, and everyone has it. The only problem, however, is that unlike phone and video-based communication, email leaves...