CallHarbor Blog
5 Ways CallHarbor UCaaS Unifies Multi-Site Businesses
Utilizing a UCaaS platform for your communication is a valuable business piece when it comes to multi-site companies. If your business has offices or locations in different cities, you need technology that unites your dispersed staff. UCaaS can make your teams more...
Business & Pleasure: Networking at Golf
Golf for business is a great way to bring diverse people together for friendly competition. The golf course is a prime place for business professionals, and it’s a great opportunity to bond with other people. Golf can be powerful in the business world. In this blog...
Scheduling Your Week With Flexible Work
Hybrid work and flexible work is a great perk that many companies are now offering. After many companies were forced to start working from home, they saw that productivity levels stayed high, and employee happiness rose higher. With hybrid and flexible working...
Industry Article: VoIP for Transportation Companies
When it comes to a transportation company, the drivers and coordinators need reliable communication. It is crucial for them to be able to reach colleagues and customers when they need to. Their communications has to be consistent and easy-to-use across the board. By...
The Impact of the 2020 WFH Shift on the Environment
In 2019, the average Metro Detroit area employee spent 50.3 minutes/day on their work commute. This resulted in an average of 8.5 days that year being lost to commute. Beyond looking at work-life balance, that commute time also puts a negative impact on the...
Video Conferencing is Here to Stay
Working from home has become a comfortable norm. With many companies keeping some form of remote work, including hybrid working, it becomes more and more normal for coworkers to be split between places. Many employees are working, living, and studying in the same...
There’s Never a Good Time for Downtime
Utilizing an omni-channel customer service is a becoming more and more important in the corporate world. Companies are looking to text, email, chat, and automated systems to deliver a better customer experience. All of these channels can be useful in retaining...
3 Different Types of Hybrid Work
Thanks to systems like VoIP and UCaaS, many companies have seen that hybrid work is very much possible. Hybrid work is great way to keep employees engaged. It offers a new type of perk that many people see as one of the most important. Hybrid working is neither 100%...
Industry Article: VoIP for Dental Offices
A reliable, feature-rich phone system can help dental offices gives their patients a professional and pleasant experience. With the use of a VoIP solution in your dental office, you can optimize customer service and improve patient care. With features like...
Industry Article: VoIP for Insurance Companies
The key to a good client or customer relationship is effective communication. Insurance companies can use this to their advantage by harnessing the power of an affordable VoIP system. With a powerful, feature-rich VoIP system, insurance companies can create lasting...
Industry Article: VoIP for Car Dealerships
When it comes to making a sale, strong communication skills are everything! Especially if you are working sales for car dealerships, where the competition is not scarce. With so many options, you have to really work hard to sell your product, and prove to customers...
Benefits of a Browser-Based Video Conference Platform
CallHarbor recently re-launched our video conference platform. It's more robust and more integrated than ever! Even more than that, it's a browser-based video conferencing platform. This means you don't have to spend time rushing to download a specific platform before...
$46 Billion UCaaS Market & Why It Will Triple In 5 Years
Unified Communications as a Service (UCaaS) stands as one of the fastest-growing markets. These technologies underpin the voice and messaging infrastructure used by millions of people daily. Unified Communications has become the norm for small, medium, and large...
4 Perks To Offer Remote Workers
The number of remote workers has steadily increased over the last decade, but the recent pandemic has put the growth of the remote workforce into overdrive. While this transformation to virtual working has enabled many businesses to remain productive during very...
3 Ways UCaaS Leads to Better Customer Service Solutions
The digital transformation of the business world continues. The switch to VoIP is allowing customer service managers to lead their teams from anywhere. Cloud-based platforms improves how contact and call centers work. They create better customer service solutions that...
VoIP & HIPAA Compliance
The HIPAA (Health Insurance Portability and Accountability Act of 1996) is perhaps the most important piece of data legislation for companies in the health insurance space. Businesses covered by HIPAA are required to take certain precautions when holding or...
Unified Communications: Work from One Browser
Reflecting on the past year, we've been able to see a huge adoption of remote work technology. Across all types of organizations and industries, remote work technology is shaping how well companies can do business during unprecedented times. Though there are many...
5 Myths About Switching to Cloud From On-Premise PBX
We've done plenty of research and blogging on hybrid work and what it entails. Hybrid work is truly the future, as employees spend less time in the office and more time working remotely. On-premise communication systems do not offer the flexibility to support a...