CallHarbor Blog
What You Need to Know About 10DLC for Business Messaging
If your business sends text messages to customers in North America, you might already be familiar with using long codes. These are traditional phone numbers that allow businesses to send and receive SMS messages. But things are changing, and 10DLC (10-Digit Long Code)...
Transform Your Digital Marketing with VoIP: A Game-Changer for Businesses
As the digital landscape continues to evolve, businesses need to leverage proven technologies to stay competitive. VoIP (Voice over Internet Protocol) is a well-established tool that enhances internal communication and streamlines business operations. But beyond its...
Mastering the Workcation: Essential Tips and Mistakes to Avoid
A workcation is a working vacation. On workcation, you take a break from the workplace, but not the work itself. In this type of situation, you go where you please, but do so while working remotely. You may also hear of this referred to as "bleisure," a combination of...
CallHarbor Ranks on the 2024 Inc. 5000 List
CallHarbor Ranks No. 3365 on the 2024 Inc. 5000 List, No. 37 in Telecommunications, No. 60 in Michigan With Three-Year Revenue Growth of 144% CallHarbor Ranks No. 3365 Among America’s Fastest-Growing Private Companies NEW YORK, August 13, 2024 – Inc. revealed...
3 Reasons to Use a Toll-Free Number
Toll-free (TF) numbers may seem a little old school. Especially in today’s world of telecommunications, most companies are getting affordable long-distance calling and unlimited nationwide minutes. So why would you want to be paying for a toll-free number when you...
Reducing Call Abandonment: Tips & Techniques
Do you know anyone who likes waiting on hold? Neither do we. Waiting on hold for a live agent is a universally-frustrating experience. When you’re on hold, a single minute can feel like thirty. Call abandonment happens when a caller hangs up before they get connected...
5 Efficient Ways to Use Your VoIP System
VoIP has been revolutionizing communication since the mid-90s. Even if your company hasn't adapted this technology yet, you’re likely familiar with its foundational elements. At its core, VoIP is a sophisticated phone system that includes all the standard...
5 LGBTQ+ Innovators Who Have Transformed the Tech Industry
In celebration of Pride Month, we take the opportunity to honor the remarkable contributions of LGBTQ+ individuals who have profoundly influenced the technology industry. Pride Month is not just a time to celebrate diversity and inclusion. It's also a moment to...
CallHarbor Expands Market Presence and Customer Reach with Acquisition of RingGenius, the Voice Division of Propel Technologies
Dearborn, MI, May 9, 2024- CallHarbor, a leading communication solutions provider, proudlyannounces its acquisition of RingGenius, the voice division of Propel Technologies. Thisstrategic move is part of CallHarbor's ongoing commitment to strengthening its market...
Enhance Your Communication with CallHarbor UC: Explore the New Mobile App!
CallHarbor is excited and ready to launch a brand new mobile app with high reviews, sure to satisfy all partner & customer needs. Our new mobile app CallHarborUC uses the latest audio and video codecs to offer a crystal-clear, stable experience. Need help...
CallHarbor Receives 2024 Unified Communications Product of the Year Award
For the third year in a row, CallHarbor is honored to win TMC's Unified Communications Product of the Year Award. TMC's Unified Communications Product of the Year Award honors services that have demonstrated innovation, unique features, quality & reliability of...
How Mobile Technology Boosts Workplace Productivity
Mobile technology has fundamentally reshaped how work gets done. No longer confined to desks or office walls, today’s workforce operates in a connected, always-on environment. Productivity follows employees wherever they go. By enabling greater flexibility, faster...
CallHarbor Announces Strategic Acquisition of PBX Systems
Dearborn, MI, March 21, 2024 - CallHarbor, a leading national provider of cloud-based communication solutions, is thrilled to announce the successful acquisition of PBX Systems, a prominent player in the telecommunications industry. This strategic move signifies...
Inspiring Women in Tech: Celebrating International Women’s Day with CallHarbor’s Insightful Voices and Perspectives
In celebration of International Women’s Day on March 8, we've taken the opportunity to hear from our teammates about their experiences and perspectives as women in the tech. By highlighting these insights, we aim to provide perspective to inspire and empower girls and...
Fortified Security Measures: Secure Communication with VoIP Systems
VoIP enables phone calls over the internet instead of traditional phone lines, offering businesses and users a secure communication option. Encryption plays a key role in VoIP security, converting audio into encrypted digital data during transmission, preventing...
Black History Month: Commemorating Dr. Marian Rogers Croak’s Groundbreaking Contributions in Technology & Philanthropy
Voice over Internet Protocol (VoIP) uses a phone system to make and receive calls through an internet connection rather than traditional landlines. If you have an internet connection, you can call anyone without the need for traditional, local phone service or...
Revolutionizing Remote Call Centers: Top Tools for Seamless Customer Communication
Remote work has permanently changed how call centers operate—and there’s no going back. Today’s call center agents aren’t limited to traditional office floors. They’re supporting customers from home offices, co-working spaces, and locations across the globe. While...
Empowering Businesses: CRM Integrations with UCaaS for Enhanced Communication and Productivity
The Benefits of UCaaS & CRM Integrations Customer Relationship Management (CRM) is a set of technological tools and a business strategy designed to help companies manage their interactions with existing and potential customers. It plays a crucial role in...