CallHarbor is excited and ready to launch a brand new mobile app with high reviews, sure to satisfy all partner & customer needs. Our new mobile app CallHarborUC uses the latest audio and video codecs to offer a crystal-clear, stable experience.
Need help installing the new CallHarborUC, or migrating from the existing CallHarbor Mobile app? Contact our support team today for assistance in the migration and installation. Setting changes may be required for users that are currently utilizing CallHarbor Mobile.
support@callharbor.com or 833-363-VOIP
The best features of CallHarborUC:
The new and improved CallHarbor Mobile App is available for iOS & Android, and can be used to do so much more than call. CallHarborUC allows you to take your business extension with you. With just a few taps, login using your CallHarbor credentials to instantly access your extension. Stay connected and in control of your professional communications effortlessly with CallHarborUC. With our application, you can enjoy more than just the standard VolP features. You can place calls, receive calls, reorder answering rules, check voicemail, and send chat + SMS. You can also view the presence of your other staff members right from your mobile phone.
Inbound/Outbound Calling Utilizing Business Phone Number
Having the simple ability to receive and place calls utilizing your business phone number on your mobile phone is big enough of a perk in itself to convince you to utilize CallHarborUC. Employees can truly go mobile without having to be tied down to a desk, or a physical wired device. You can even set up your Answering Rules to ring your desk phone, for example, 4 times before it begins ringing your Mobile App. Even if you’re in the vicinity of your desk phone, you still don’t have to be tied to it. Making calls to colleagues, clients, and partners without having to share your personal information or cell phone number makes sure that you keep things professional.
with CallHarborUC, you also have the option to adjust settings to use either WiFi or mobile data to conduct calling. You are able to switch between the two so, you won’t use up any data if you are on WiFi, but you also have the option to continue to use the mobile app wherever you go!
Text Messaging & Inner-Office Chat
Team messaging is a big pillar of how many teams work together. It’s a foundation for a strong culture of collaboration. You can utilize inner-office right from our mobile app to stay in touch with coworkers easily and conveniently. Instead of paying for other services to chat, you can cut costs by utilizing our messaging that is included in your CallHarbor package.
Many customers like having the option to text a salesperson, whether it’s to ask a question or confirm an appointment. A great part about utilizing SMS and MMS with CallHarbor is that you can get started immediately. You don’t need any additional downloads or heavy integrations. Simply log in to our online portal and start communicating with your customers.
SMS also works well on its own as a marketing channel, and it also works to enhance other channels such as email, social media or calling. Many businesses are finding that SMS is a good way to send appointment reminders, organize food pickup and delivery notices, and send event invitations and confirmations. It’s a great way to provide your customers with a quick and easy customer service experience, while keeping the conversation on track and organized.
By listening to our partners & customers we have been able to completely redesign our app from the bottom up. With new and improved built-in diagnostic tools and all the same features you love from the old app (visual voicemail, answering rule management, greeting management, and so much more!) CallHarborUC is here to help your company move forward with more efficient mobile communication. Now available to download for both iOS and Android.