VoIP enhances security through secure servers, commonly used by providers like CallHarbor. These servers, situated in protected data centers, are managed by skilled professionals, offering defense against cyber threats. Beyond encryption and secure servers, VoIP provides additional security features like call forwarding, voicemail, and caller ID blocking, enhancing protection against unwanted calls and safeguarding employee privacy. CallHarbor takes further measures, including three privately operated geo-redundant servers, two-factor authentication, and a commitment to reliable products, setting it apart from competitors in ensuring customer information security.

Geo-Redundant Points of Presence

With CallHarbor’s three points of presence, our servers and networks stay up and running. Even in the event of an outage, you can be sure your system continues to function as normal, keeping you and your customers secure and connected. Our three points of presence are located in Detroit, MI, Atlanta, GA, and Phoenix, AZ. They are fully active sites – not just failover sites. All of your information and features are still fully accessible, no matter which point of presence your phone system is being hosted out of. Since we’ve switched to the model of hosting from three points of presence, we haven’t had any full service outages, running over 10 years!

Two-Factor Authentication

Two-factor authentication (2FA) is a security system that requires two distinct forms of identification in order to access something. 2FA can be used to strengthen the security of an online account, a smartphone, or even a door. It does this by requiring two types of information from the user—a password or personal identification number (PIN), a code sent to the user’s smartphone (called a message authentication code)

Using Two Factor Authentication to access your CallHarbor system will add peace of mind and provide stronger protection against unauthorized access to your system and your data. By having your users set up on Two Factor Authentication, we’re able to mitigate threats and add another layer of security.

DDoS Protection

Another extra source of protection that CallHarbor is utilizing is DDoS Protection with Cloudflare Magic Transit, an industry-leading DDoS mitigation solution. Using Cloudflare, we are provided with a range of third-party measures to protect against DDoS attacks. Some of the techniques that Cloudflare supply us include rate limiting, traffic filtering and others. In the event of an attack, Cloudflare ensures your system and data stay up and running and protected.

STIR/SHAKEN

The STIR/SHAKEN framework is an industry-standard technology for authenticating caller ID. It’s a set of rules and protocols designed to ensure the accuracy of caller information for calls transmitted over IP networks. As this implementation continues to advance, it aims to instill greater confidence among Americans that the caller ID details they see are reliable. Additionally, it empowers voice service providers to offer valuable information to consumers, aiding them in deciding which calls to answer.

STIR/SHAKEN, which stands for Secure Telephone Identity Revisited (STIR) and Signature-based Handling of Asserted Information Using toKENs (SHAKEN), comprises a connected set of standards. This system allows calls traversing interconnected phone networks to be “signed” as legitimate by the originating carriers. These signed calls can then be verified to confirm the legitimacy of phone calls as they move through the intricate network of communication channels. This process enables the consumer’s phone company to verify that the displayed caller ID number corresponds to the actual origin of the call.

Sources: Vipvoip, Cisco, Forbes, Investopedia

The post Fortified Security Measures: Secure Communication with VoIP Systems appeared first on CallHarbor.

One of the primary ways in which VoIP is secure is through the use of encryption. When a VoIP call is made, the audio is converted into digital data and then transmitted over the internet. This data is encrypted to ensure that it cannot be intercepted or accessed by unauthorized parties. This means that if someone were to try to hack into the call, they would not be able to understand the content of the conversation.

Another way in which VoIP is secure is through the use of secure servers. Many VoIP providers, CallHarbor included, use secure servers to store and transmit data, which helps to protect against cyber attacks. These servers are typically located in secure data centers and are managed by skilled professionals who are trained to protect against threats.

In addition to encryption and secure servers, VoIP also offers other security features that can help businesses protect their sensitive information. For example, CallHarbor includes features such as call forwarding, voicemail, and caller ID blocking, which can help to protect against unwanted calls and protect the privacy of employees. Some other steps that CallHarbor is taking to protect our customers and their information include our three privately operated geo-redundant servers, two factor authentication and providing reliable and trustworthy products our customers can count on. In addition we also utilize two proven methods of extra security that a lot of our competition isn’t.

Geo-Redundant Points of Presence

With CallHarbor’s three points of presence, our servers and networks stay up and running. Even in the event of an outage, you can be sure you system continues to function as normal, keeping you and your customers secure and connected. Our three points of presence are in Detroit, Atlanta, and Phoenix, and are fully active sites – not just failover sites. All of your information and features are still fully accessible, no matter which point of presence your phone system is being hosted out of. Since we’ve switched to the model of hosting from three pointes of presence, we haven’t had any full service outages, running on 8 years!

Two Factor Authentication

Using Two Factor Authentication to access your CallHarbor system will add peace of mind and provide stronger protection against unauthorized access to your system and your data. By having your users set up on Two Factor Authentication, we’re able to mitigate threats and add another layer of security.

Honeypotting

This security method is known as Honeypotting. By setting up decoy systems or network elements, we can distract and lure attackers away from their main systems and gather intelligence about the tools and techniques being used by the attackers. This information can then be used to improve the security of the main systems and protect against future attacks. Honeypotting can also help monitor and track the activities of attackers, potentially enabling them to identify the source of an attack and take appropriate action to defend against it.

DDoS Protection

Another extra source of protection that CallHarbor is utilizing is DDoS Protection with Cloudflare. Using Cloudflare, we are provided with a range of third party measures to protect against DDoS Attacks. Some of the techniques that Cloudflare supply us include rate limiting, traffic filtering and others. In the event of an attack, Cloudflare also offers an industry leading DDoS mitigation solution so you can insure your system and data stay up and running and protected.

Overall, CallHarbor is and will continue to provide a secure solution for businesses looking to protect their sensitive information. With many different security features, CallHarbor makes sure your business keeps conversations and data private and secure. If you are considering using CallHarbor for your business, you can be sure you are choosing a reputable and reliable provider and ensure we can offer the security features that you need to keep your information safe into the future. 

Sources: Vipvoip, Cisco, Forbes

The post VoIP: Protecting You and Your Data appeared first on CallHarbor.