Voice over Internet Protocol (VoIP) is a popular choice for businesses old and new looking to modernize their communication systems. VoIP can offer advantages that the old landline companies cannot keep up with in the new age of remote work and advanced technology. Some advantages that make VoIP a great choice for any business include a better plethora of features available, and a fraction of the cost for service. These, along with it being an ideal solution for people working both in and out of the office, allow businesses to simplify and modernize their phone solution. 

CallHarbor is a quality nationwide VoIP provider that always assures all these great features and more when it comes to making the switch to VoIP solutions for your business. Businesses of any size can gain the security, flexibility and cost effectiveness of a VoIP system from an award winning provider. Let’s take a look at some of the features that make CallHarbor a great choice for your business.

Cost Cutting

One of the most significant advantages of CallHarbor and VoIP companies alike for businesses is its cost-effectiveness. Moving your business to VoIP in 2023 can cut phone costs up to 65%. Businesses can make calls using their internet connection, eliminating the need for a separate phone line. This can lead to significant cost savings, especially for businesses that make a lot of long-distance or international calls. Included luxuries such as installation, training and support are always free with CallHarbor and add on to the cost saving you can hope to see. Also no maintenance fees or contracts are another way VoIP works to save you money which you don’t always get with the competition.

Tech-Forward Features

CallHarbor offers more advanced features than traditional landline phones. These features include call forwarding, voicemail to email, advanced application options for softphone use and video conferencing capabilities, which can be especially useful for businesses that have employees working remotely. There is really something for every business when it comes to our features, if its analytics you need CallHarbor had extensive reporting on many different metrics within the system. Simultaneous ring features can make sure no calls are missed by ringing multiple people at the same time, and the soft-phone application can give your remote workers access to the same platform from anywhere they choose to access it.

Mobility & Flexibility

With CallHarbor, employees can make and receive calls from anywhere. As long as they have an internet connection, customers can use a desk phone, our mobile app, or even our computer compatible web softphone. This can be especially useful for businesses with employees that travel frequently or work remotely. The desktop or mobile app can give users on the go the feel of the system and all the access to the same features the people working in the office have access too such as call recording, access to messages and easy dialing for calls amongst extensions or to make outside calls.

Not One Size Fits All

VoIP systems are easy to scale up as business needs change, whereas traditional landline phone systems may require the installation of new equipment or lines. This makes CallHarbor a more cost-effective and efficient solution for businesses that are growing – since we grow with you. When you add onto your system, we can have new users set up almost instantly, and new equipment shipped to you within a few days. The best part is that all additions fall under your current term length and master contract, so you never have to worry about your agreement restarting, or prices rising. It’s stress-free and easy to make changes to your system, and our 24/7 support team makes sure that you always feel comfortable reaching out.

High-Level Integrations

CallHarbor offers integrations with other business communication tools such as CRM’s. This allows businesses to have a unified view of customer interactions across multiple channels, such as phone, email, and chat. This can help businesses better understand customer needs and preferences, and improve their ability to provide personalized service. Additionally, CRM integration can enable businesses to automate certain processes, such as lead generation and follow-up, which can increase efficiency and reduce costs.

CallHarbor and other VoIP service providers give an efficient and cost-effective solution to businesses looking to modernize and simplify their communication systems. With advanced features, flexibility, scalability, and integration capabilities, CallHarbor is reliable and can help businesses improve collaboration, communication, and customer service.